Privacy policy

Last Updated: September 5, 2025

Viztora (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.

1. Information We Collect

We may collect the following types of information when you interact with our store:

  • Personal details: name, email address, phone number, billing and shipping address.

  • Order details: items purchased, payment method, and transaction details.

  • Device information: IP address, browser type, and usage data for improving our services.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Send order confirmations, shipping updates, and support messages.

  • Improve our website, services, and product offerings.

  • Prevent fraudulent activities and ensure transaction security.

3. Sharing of Information

We do not sell or rent your personal information. Your information may only be shared with:

  • Service providers and courier partners to fulfill and deliver your order.

  • Payment processors (such as PayU) to securely process your transactions.

  • Legal authorities if required by law, or to protect our rights.

4. Data Retention

We keep your information only as long as necessary for business, legal, or tax purposes. Once it is no longer needed, we securely delete or anonymize it.

5. Cookies and Tracking

Our store may use cookies or similar technologies to enhance your browsing experience, track store performance, and remember your preferences. You can disable cookies in your browser settings, but some features of the site may not work properly without them.

6. Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request deletion of your data, subject to legal and business requirements.

  • Opt out of receiving non-essential promotional communications.

7. Security of Information

We take reasonable precautions to protect your personal information through secure systems and processes. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Age Restriction

Our store is intended for individuals 18 years and older. By using our services, you confirm that you meet this age requirement.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be effective immediately upon posting on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Viztora
📍 Old Jhunsi, Prayagraj, IN
📧 Email: viztora6@gmail.com