Terms of service

Welcome to Viztora! The terms “we”, “us” and “our” refer to Viztora. Viztora operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). Viztora is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) together with our Privacy Policy describe your rights and responsibilities when you use our Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services.

1. Access and Account

By using our Services, you represent that you are at least the age of majority in your state or province of residence. You agree to provide accurate and complete information when creating an account or making a purchase. You are responsible for maintaining the security of your account and all activity under it.

2. Our Products

We make every effort to display our products accurately, but colors and appearances may vary depending on your device. We do not guarantee that products will meet your exact expectations. Product descriptions and availability may change without notice. We reserve the right to discontinue or limit products at any time.

3. Orders

Placing an order is an offer to purchase. We reserve the right to accept or reject orders at our discretion. Orders are confirmed only once payment has been processed and accepted. Please check your order carefully before submitting. If we cancel or make changes to your order, we will notify you using the contact details you provided.

Purchases are subject to our Refund & Return Policy.

4. Prices and Billing

Prices, promotions, and discounts are subject to change without notice. Prices listed at checkout are final, excluding taxes, shipping, or customs charges where applicable.

You agree to provide accurate billing and payment information and authorize us to charge your selected payment method for all purchases.

5. Shipping and Delivery

Delivery times are estimates only. We are not responsible for delays caused by shipping carriers, customs, or events outside our control. Once an item has been shipped, risk of loss passes to you.

6. Intellectual Property

All content on our Services—including trademarks, logos, images, product designs, and text—is owned by Viztora or its licensors and protected by applicable laws. You may not reproduce, distribute, modify, or exploit our content without written permission.

7. Optional Tools

We may provide access to third-party tools that we do not control or monitor. You use these tools at your own risk and must review the third party’s terms before use.

8. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for examining or evaluating their content, and we disclaim liability for any damages arising from your use of third-party services or products.

9. Relationship with Shopify

Viztora is powered by Shopify, which provides the platform for our Services. However, all purchases are made directly with Viztora. Shopify is not responsible for any sales, products, or services purchased from Viztora.

10. Privacy Policy

Your use of the Services is also governed by our Privacy Policy, available [here]. Shopify may also collect and process certain information. Please review both policies to understand how your personal data is handled.

11. Feedback

If you submit feedback, suggestions, or reviews, you grant Viztora a worldwide, royalty-free license to use, reproduce, and display such content. You confirm you own or have rights to the content you submit and that it does not infringe on third-party rights.

12. Errors and Omissions

We may occasionally display errors, inaccuracies, or omissions regarding product descriptions, pricing, or availability. We reserve the right to correct these at any time, even after an order has been submitted.

13. Prohibited Uses

You agree not to misuse our Services, including (but not limited to):

  • Using the Services for unlawful purposes

  • Violating intellectual property rights

  • Harassing, defaming, or harming others

  • Uploading malicious code or spamming

  • Interfering with site functionality or security

We reserve the right to suspend or terminate access for violations.

14. Termination

We may terminate your access to the Services at any time without notice if you violate these Terms. Sections such as Intellectual Property, Limitation of Liability, and Indemnification will survive termination.

15. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied. We do not guarantee uninterrupted, timely, or error-free service.

16. Limitation of Liability

To the fullest extent allowed by law, Viztora and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, revenue, or data, arising from your use of the Services or products.

17. Indemnification

You agree to indemnify and hold harmless Viztora, Shopify, and their affiliates, partners, and employees from claims or demands made by third parties due to your breach of these Terms or violation of laws or rights.

18. Severability

If any part of these Terms is found unenforceable, the remaining provisions will continue to apply.

19. Entire Agreement

These Terms, together with our policies, constitute the full agreement between you and Viztora and supersede prior agreements.

20. Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights at any time.

21. Governing Law

These Terms are governed by the laws of India, and disputes will be subject to the courts of Prayagraj, Uttar Pradesh.

22. Changes to Terms

We may update these Terms at any time by posting changes on our website. Your continued use of the Services means you accept the updated Terms.

23. Contact Information

For questions about these Terms of Service, contact us at:

Viztora

📧 Email: viztora6@gmail.com

📍 Address: Old Jhunsi, Prayagraj, India

📞 Phone: +91 9984249669