FAQ,s

General Questions

Do you offer gift wrapping or personalised messages?

Yes! Many of our hampers come pre-packed beautifully, and we can add a personal note on request.

What kind of products do you sell?

We offer jewellery like jhumkas and rings, along with customised gift hampers, sketch notes, and chocolates.

Are all your products handmade?

Some of our products, such as customised sketches and hampers, are handcrafted, while others are carefully sourced to maintain quality.

Shipping and Delivery

How long will it take to receive my order?

Orders are usually processed within 1–2 days. Delivery typically takes 5–7 working days, depending on your location.

Will I get tracking details for my order?

Yes. Tracking information will be shared via email and SMS once your order is shipped. You can also check the tracking page on our website.

Which courier partners do you use?

We ship through trusted partners like Delhivery, Bluedart, Amazon, Expressbees, and EcomXpress.

Payments Releated

What payment methods do you accept?

We accept all major payment methods including UPI, credit/debit cards, net banking, and Cash on Delivery (COD).

Is there any extra fee for Cash on Delivery?

No extra charges apply for COD. However, COD orders are verified by phone before shipping.

Which payment gateway do you use?

We process payments securely through PayU.

Return and Refund

How are refunds processed and how long does it take?

Refunds are made to the original payment source, or to a bank account for COD orders. It may take 8–15 business days after approval.

What is your return policy?

You can request a return within 5 days of receiving your order. The product must be unused, in original packaging, and an unboxing video is required.

Who pays for return shipping?

The customer is responsible for return shipping costs.

Free Shipping

Order today, receive tomorrow

Customer-Support

We provide 24/7 customer support

Easy Return

5 Days Easy Returns For Our Customers

5.0 Google Reviews

Customer satisfaction #1 priority

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Frequently Asked Questions